Terms & Conditions
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Lexi service, provided by [Your Company Name] (“we,” “our,” or “us”). By accessing or using Lexi, you agree to comply with these Terms. If you do not agree with these Terms, you must not use the Service.
2. Use of Lexi
Lexi is an AI-powered local concierge service available via phone. By using Lexi, you agree to:
Use the Service responsibly for its intended purpose (e.g., seeking local recommendations, event information, etc.).
Not use Lexi for any unlawful purposes, including but not limited to fraudulent activity, harassment, or illegal activities.
Not attempt to interfere with the Service, including bypassing its security features or tampering with its functionality.
You acknowledge that Lexi is a guidance tool and not a substitute for professional or legal advice. Always verify critical information with trusted, authoritative sources.
3. Accuracy of Information
While Lexi strives to provide trusted, real-time local information, we do not guarantee that all answers provided will be 100% accurate, complete, or up-to-date at all times.
Information Provided: Lexi uses trusted local sources and third-party data to provide answers, but this information may become outdated or incorrect.
Use at Your Own Discretion: The information Lexi provides is intended for guidance purposes only. You are responsible for verifying the information before making important decisions based on Lexi’s recommendations.
No Liability: We are not liable for any loss, inconvenience, or damages arising from reliance on inaccurate or outdated information provided by Lexi.
4. Call Recording and Data Usage
By using Lexi, you consent to the recording of your calls for quality assurance, training, and service improvement purposes. We collect and store call data, including phone number, call duration, and the content of the conversation.
Data Security: We implement appropriate measures to protect your data, but we cannot guarantee absolute security. Call recordings are stored securely and will not be shared with third parties unless required by law.
Retention: We retain call recordings for as long as necessary for our business purposes. You can request the deletion of your call recordings by contacting us at [Your Contact Email].
5. Third-Party Services
We use third-party services such as Google Analytics and Facebook Ads to improve our services and target relevant ads. These services may collect data such as your IP address, browser type, and usage patterns.
Facebook Ads: We use Facebook Ads to reach potential users and analyze the effectiveness of our campaigns. Facebook may use your data to target ads. You can learn more about Facebook’s data handling practices in their Privacy Policy.
Google Analytics: We use Google Analytics to track website traffic and performance. You can opt out of Google Analytics by installing the Opt-out Browser Add-on.
6. Cookies
We use cookies and similar technologies (such as pixel tags) to collect data on how users interact with our website and improve our service.
Cookies help us provide a more personalized experience by tracking your preferences and usage patterns.
Opt-Out: You can choose to disable cookies through your browser settings, but this may limit some features of the Service.
7. Privacy
Your use of Lexi is also governed by our Privacy Policy, which provides more details on how we collect, use, and protect your personal data.
By using Lexi, you acknowledge and agree to the terms of our Privacy Policy.
8. Limitations of Liability
To the fullest extent permitted by law:
We disclaim all warranties and liabilities, express or implied, related to Lexi, its content, and its services.
We are not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use Lexi, including but not limited to reliance on inaccurate information or service interruptions.
Lexi is provided on an “as-is” basis without any warranties of any kind.
9. Termination of Access
We reserve the right to suspend or terminate your access to Lexi at any time if we believe you have violated these Terms.
You may terminate your account by contacting us at [Your Contact Email], and we will delete your personal information as requested, subject to any legal obligations.
10. Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated Terms on this page with an updated “Last Updated” date. We encourage you to review these Terms periodically. By continuing to use Lexi, you agree to the updated Terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
[Your Company Name]
Email: [Your Contact Email]
Phone: [Your Contact Number]
Address: [Your Company Address]